PRIVACY & DATA COLLECTION/RETENTION POLICY FOR AUTISM WIN APP

At Autism WIN, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. Please read this policy carefully. By using Autism WIN, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Names, email addresses, and other contact details provided during registration.
  • Name of child, age group & level on Autism Spectrum provided by user during registration.
  • Payment information for subscription services (processed securely through third-party payment gateways)

Usage Data:

  • Information about your app activity, including features accessed and time spent in the app.
  • Device information, such as operating system, browser type, and IP address.

Special Categories of Data:

  • Data voluntarily shared about your family, including details relevant to autism care, routines, additional caregivers and preferences.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve Autism WIN services.
  • Personalize your app experience based on your needs and preferences.
  • Send updates, offers, and relevant communications.
  • Enhance the app’s features through analytics and user feedback.

3. Sharing Your Information

We do not sell your personal information. We may share information:

  • With service providers that assist in app operations (e.g., hosting, analytics).
  • When required by law, such as in response to legal requests or to protect our legal rights.
  • With your consent, for specific features or collaborations.

4. Your Data Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for certain data uses.
  • Request a copy of your data or inquire how it is used.

Contact us at more@autism360.com to exercise your rights.

5. Data Security

We implement robust measures to protect your information from unauthorized access, loss, or misuse. However, no system can be completely secure, and we encourage you to protect your account credentials.

6. Retention of Data

We retain your information as long as necessary to provide services and fulfill our legal obligations. Once no longer needed, data is securely deleted or anonymized.

7. Third-Party Links and Services

Autism WIN may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before sharing data.

8. Children’s Privacy

Autism WIN is designed for families and may collect information about children under parental consent. If you believe we have collected data without proper consent, contact us at support@autismwin.com to address the issue.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be notified via the app or email. The updated policy will include an effective date.

10. Behavior Logging and AI Insights

Autism WIN allows parents to log their observations about their child’s behavior, including but not limited to school activities, health patterns, and medications (if applicable). The logged data may include details about the child’s age, condition, and other relevant factors.

We use this information to generate AI-based insights at the end of each month, aimed solely at helping parents gain a clearer understanding of their child’s progress and patterns. These insights are not intended to provide medical advice or recommendations regarding medications or treatments. 

By using this feature, you consent to the processing of such data for the purpose of generating insights and enhancing your app experience. Autism360 complies with all applicable regulations, including those related to health-related information, and takes measures to protect this sensitive data.

11. User Responsibility for Shared Access

Parents and users are solely responsible for maintaining the confidentiality of their login credentials and any data shared from Autism360. If you choose to share your account details, reports, or any content generated by the app (including via screenshots or third-party access), Autism360 is not liable for any unauthorized use, misuse, or consequences resulting from such actions.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Autism WIN

Email: support@autismwin.com
Phone: +91 99897 59719

Address: Sri Towers, HIG – 18, Road No. 1, KPHB Colony, Kukatpally, Hyderabad

PRIVACY POLICY FOR WEBSITE

Sree Prathama Ayurvedam Private Limited trading as Autism WIN

We respect your privacy

      • Autism WIN respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
      • “Personal information” is information we hold which is identifiable as being about you.

Collection of personal information

      • Autism WIN will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
      • You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
      • Additionally, we may also collect any other information you provide while interacting with us.

How we collect your personal information

      • Autism WIN collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of your personal information

      • Autism WIN may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
      • Autism WIN may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

Disclosure of your personal information

      • We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
      • We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
      • We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Autism WIN, https://www.autismwin.com/, its customers or third parties.
      • Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to the United States of America, United Kingdom and India.
      • If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
      • By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of your personal information

      • Autism WIN is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
      • The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Complaints about privacy

If you have any complaints about our privacy practises, please feel free to send in details of your complaints to Sri Towers, HIG – 18, Road No. 1, KPHB Colony, Kukatpally, Hyderabad. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

Website

  • When you visit our website

    • When you come to our website (https://www.autismwin.com/) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

  • Cookies

    • We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

  • Third party sites

    • Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Autism WIN is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.